Last Updated: August 20, 2026
At Ignited Coffee Co., we want your coffee to arrive fresh, safely packaged, and ready to enjoy.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Orders placed on weekends or holidays will begin processing on the next business day.
During product launches, promotions, holidays, or periods of unusually high order volume, processing may take a little longer.
Shipping Rates
Free shipping is available on orders of $50 or more.
For orders below $50, applicable shipping charges will be calculated and displayed at checkout based on your shipping address and available shipping options.
Delivery Times
Once your order has shipped, delivery times depend on the shipping method selected at checkout and your delivery location.
Estimated delivery times are provided as a general guide and are not guaranteed.
Carrier delays, weather, holidays, incorrect addresses, and other circumstances outside our control may affect delivery times.
Order Tracking
When tracking information is available, you will receive shipping updates using the contact information provided with your order.
Please allow some time for tracking information to update after your package has been handed to the carrier.
Shipping Address
Please make sure your shipping address is accurate before completing your purchase.
Ignited Coffee Co. is not responsible for delays, additional shipping charges, or lost packages resulting from an incorrect or incomplete shipping address provided at checkout.
If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an order can be changed once it has entered processing or shipment.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the address provided at checkout, Ignited Coffee Co. is not responsible for packages that are lost or stolen after confirmed delivery.
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and products so we can review the issue.
International Shipping
If international shipping is available for your location, additional shipping charges, customs fees, duties, taxes, or import charges may apply.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Changes to Orders
If you need to change or cancel an order, please contact us as soon as possible.
We cannot guarantee changes or cancellations after an order has been processed or shipped.
Contact Us
If you have questions about shipping, delivery, or an existing order, please contact Ignited Coffee Co. through our Contact page.